Engaging Mr. Cogswell for network consulting or services, client agrees to pay the specified fees, keeping client information confidential, and acknowledges that the Consultant’s liability is limited to the amount paid for the Services.
Services are usually 100% remote unless otherwise stated and utilizing additional contractors for installation and placement of items if clients are not comfortable with the hardware installations.
Payment Terms:
- Labor down payment 10% up front unless otherwise agreed upon.
- Equipment / licenses / software purchases can be direct or passthrough
- Support most lines of products, not a VAR of any singular line of products
- Progress payments may also be discussed as projects move closer to completion or delays not caused by Mr. Cogswell.
- Service Contracts will need 15 day notification of cancellation prior to next billing.
- Refunds if required will processed within 30 days of being notified of an issue.